Privacy Policy
Last updated: 9/29/24
At First Class Therapy Solutions, LLC (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and share your personal information when you engage with our services, visit our website, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
2. How We Use Your Information
The personal information we collect may be used for the following purposes:
- To provide and manage the services you request
- To communicate with you regarding appointments and updates
- To improve our services, customer experience, and website
- To comply with legal obligations
3. Sharing of Personal Information
We do not share your personal information with third parties, except as necessary to provide our services or as required by law. Specifically:
Service Providers: We may share personal information with third-party service providers who perform services on our behalf, such as scheduling platforms. These providers are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing their services.
Legal Compliance: We may share information when required to comply with legal obligations, including responding to subpoenas or court orders.
SMS Consent & Phone Numbers: If you provide consent to receive SMS notifications, your phone number will be used solely for the purpose of sending those notifications. We do not share or sell phone numbers collected for SMS purposes to third parties.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
- Opting Out: You have the right to opt out of marketing communications at any time by following the instructions in those communications or contacting us directly.
- Accessing and Updating Your Information: You may request to access, correct, or delete your personal information by contacting us at the information provided below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated date at the top of the policy. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
First Class Therapy Solutions, LLC